Help / Support / FAQ
How does the shopping cart system work?
You can order products without obligation by
Click on the [Add to shopping cart] button. You can view your shopping cart at any time by clicking the [Show shopping cart] button and remove products from the shopping cart by clicking the [Delete] button. If you want to buy the products in your shopping cart, click the [Proceed to checkout] button.
Do I have to register?
After selecting the products, you will be asked to enter your data. The mandatory fields are marked with an *. You can optionally open a customer account and place future orders after entering your user name and password without having to enter your address details again. With a customer account you are able to order faster, know the status of your orders at any time and always have an up-to-date overview of your previous orders. Your personal discounts are stored in your registered customer account.
If you order as a guest, your data will not be saved and you will not receive your own account. However, if you place another order, you will have to enter all your data again
My dealer prices are not displayed.
New customers and regular customers must register here. We will activate you as a dealer after checking. You will then receive information from us by e-mail. From now on you will be able to see your retailer price directly on the product and overview pages.
My discounts are not displayed.
Your discount scale is automatically stored. You will see your individual discounted price on each product and overview page. If you have any questions, please contact your customer advisor.